Delivery

DELIVERY FEES:

Please select the correct delivery option pertaining to your delivery address at check out. If your order requires a larger parcel satchel or box, this will be automatically show at checkout. 

FREE DELIVERY on all orders over R900

CAPE TOWN DELIVERY (all Cape Town addresses that fall within a 50km radius of Cape Town City)

- National standard size parcel - R69

- National large parcel/box - R89

- collect for free at our shop in Edgemead, Cape Town

NATIONAL DELIVERY (all South African addresses that fall within a 50km radius of main city centres)

- National standard size parcel - R89

- National large parcel/box - R125

 

OUTER-LYING, REMOTE AREAS (addresses that fall outside of a 50km radius of a major city centres - farms, small towns etc)

- National standard size parcel - R99

- National large parcel/box - R189

 

 WHY DO WE HAVE DIFFERENT DELIVERY RATES?

So we have a few different delivery options - it looks complicated, but don't worry...we've tried to simplify it as much as possible so you can pay the lowest fee possible. THE REASON FOR DIFFERENT DELIVERY FEES? Some of our products are large in size, others smaller, so we wanted to ensure that you can pay the correct fee relating to your address. 

HOW LONG WILL IT TAKE FOR MY ORDER TO REACH ME?

- Cape Town free collection from our shop: same day

- Cape Town: 1 - 2 working days

- Rest of South Africa (main city centres): 3 - 4 working days

- Outer-lying area: 4 - 6 working days

Please note these are general delivery estimates. Sometimes your order will reach you faster. Because we use third party couriers, we are not able to take responsibility for circumstances that are out of our control such as courier staff strikes, road work or vehicle issues, global/national pandemics etc, which may cause a delayed delivery time.

We use three three different courier companies, and always use the quickest option based on your address. We will always do our best to assist you in matters regarding delivery.

 

CAN I TRACK MY ORDER'S DELIVERY STATUS?

Yes, once your order has been dispatched, you will be sent an automatic update via email with your tracking number and the URL address on which you can track your order.

 

WHERE CAN YOU FIND YOUR PHYSICAL STORE?

Our shop is based in Edgemead, Cape Town and offers the perfect, relaxing and uncrowded shopping environment.

In addition to kids crafts, educational products and toys, our shop also hosts gifting, jewellery and ladies clothing products, all designed and manufactured by local artisans and female entrepreneurs. The brands we stock are Eden Art, Eden Jewellery and Cover Me Pretty clothing.

 

SHOP ADDRESS:

Unit A2, Edgemead Business Park

Southdale Road

Edgemead

Cape Town

 

OPENING HOURS:

Monday to Thursdays: 8:30am to 5pm

Fridays: 8:30am to 4pm

Saturdays: 9:30am to 1pm

Sundays & public holidays: closed

We can make special arrangements for after-hours collections/shopping to take place, when possible, but you will need to contact us in advance to arrange this. You can do so by emailing us at info@theedenshop.com or leigh-anne@theedenshop.com or calling 081 572 8590 or 071 155 0499.